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SUBJECT: PRODUCT OUTAGE/ANOMALY: UPDATE # 1: JASON 3 DATA DELAY
- ISSUED
 AUGUST 11, 2025 0710Z
TO: ESPC.NOTIFICATION@NOAA.GOV
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*UPDATE # 1:*
ATTEMPTED TO USE USG-1 AS A COLD SPARE FOR J3 PROCEDURES TO COMPLETE
THE
PASS. AFTER DESCHEDULING THE PASS, COMPLETING THE PRE-PASS SET UP, AND
CONNECTING TO USG-1 (REV 44748 @ 0613Z) THE REMOTE COMMAND RC100
TESTET WAS
SENT. THE MESSAGE LOG INDICATED THAT  "NO RESPONSE TO 100
TESTEST". SINCE
AN ACK WAS NOT RECEIVED IN THE AFFIRMATIVE A NEWPASSPLAN COULD NOT BE
UPLOADED TO USE USG-1. AFTER MULTIPLE ATTEMPTS THE PASS IS CONSIDERED
FAILED. DATA RECOVERY WILL BE ATTEMPTED ON THE NEXT SCHEDULED PASS
(USIGEN
REV 44749 @ 0806Z).

*TOPIC:* JASON 3 DATA DELAY


*DATE/TIME ISSUED*:   AUGUST 11, 2025 0531Z

*PRODUCT(S) OR DATA IMPACTED:* JASON 3 DATA

*DATE/TIME INITIAL IMPACT:*  AUGUST 11, 2025 0444Z

*DATE/TIME OF EXPECTED END:*  TBD

*DETAILS/SPECIFICS:* DUE TO MISSING FILES AFTER FAIRBANKS PASS
(REV 44747)
A NO ACK WAS SET AND THE DATA WILL BE PLAYED DOWN AGAIN TO RECOVER
MISSING
FILES ON THE NEXT SCHEDULED PASS. HKTMR FILE - 97%, PLTM1 AND PLTM2
FILES -
99%.

THIS NOTIFICATION WAS SENT TO ESPC.NOTIFICATION@NOAA.GOV MAILING
LIST. IF
YOU WISH TO UNSUBSCRIBE OR SUBSCRIBE TO THIS LIST, PLEASE CONTACT ESPC
HELP-DESK AT ESPCOPERATIONS@NOAA.GOV WITH YOUR REQUEST. PLEASE NOTE:
IT MAY
TAKE UP TO TWO BUSINESS DAYS TO PROCESS YOUR REQUEST. FOR ANY
ADDITIONAL
INFORMATION YOU CAN REACH ESPC AT 301-817-3880 (24X7)

--0000000000006618C2063C119D50
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UPDATE
# 1:=
ATTEMPTED
TO US=
E USG-1 AS A COLD SPARE FOR J3 PROCEDURES TO COMPLETE THE PASS. AFTER
DESCH=
EDULING THE PASS, COMPLETING THE PRE-PASS SET UP, AND CONNECTING TO
USG-1 (=
REV 44748 @ 0613Z) THE REMOTE COMMAND RC100 TESTET WAS SENT. THE
MESSAGE LO=
G INDICATED THAT =C2=A0"NO RESPONSE TO 100 TESTEST". SINCE
AN ACK=
 WAS NOT RECEIVED IN THE AFFIRMATIVE A NEWPASSPLAN COULD NOT BE
 UPLOADED TO=
 USE USG-1. AFTER MULTIPLE ATTEMPTS THE PASS IS CONSIDERED FAILED. DATA
 REC=
OVERY WILL BE ATTEMPTED ON THE NEXT SCHEDULED PASS (USIGEN REV 44749
@ 0806=
Z).

TOPIC:=
=C2=A0JASON 3 DATA=C2=A0DELAY=C2=A0=C2=A0

DATE/TIME
ISSUED:=C2=A0=C2=A0=C2=A0AUGU=
ST 11, 2025 0531Z
=C2=A0
PRODUCT(S) OR DATA
IMPACTED:=C2=A0 JA=
SON 3 DATA

DATE/TIME INITIAL IMPACT:=C2=A0 AUGUST 11,
2025 04=
44Z

DATE/TIME OF EXPECTED END:=C2=A0
TBD

DETAILS/SPECIFICS:=C2=A0DU=
E TO MISSING FILES AFTER FAIRBANKS PASS (REV 44747) A NO ACK WAS SET
AND TH=
E DATA WILL BE PLAYED DOWN AGAIN TO RECOVER MISSING FILES ON THE
NEXT SCHED=
ULED PASS. HKTMR FILE - 97%, PLTM1 AND PLTM2 FILES -
99%.

THIS NOTIFICATION WAS SENT TO=C2=A0ESPC.NOTIFICATION@NO=
AA.GOV=C2=A0MAILING LIST. IF YOU WISH TO UNSUBSCRIBE OR SUBSCRIBE
TO TH=
IS LIST, PLEASE CONTACT ESPC HELP-DESK AT=C2=A0ESPCOPERATIONS@NOAA.GOV=C2=
=A0WITH YOUR REQUEST. PLEASE NOTE: IT MAY TAKE UP TO TWO BUSINESS
DAYS TO P=
ROCESS YOUR REQUEST. FOR ANY ADDITIONAL INFORMATION YOU CAN REACH
ESPC AT 3=
01-817-3880 (24X7)

--0000000000006618C2063C119D50--


=